FREQUENTLY ASKED QUESTIONS

Question HOW LONG DOES IT TAKE?
Answer

Due to the intricate nature of hand-making boots, we generally advise a wait time of 2-3 weeks, and 4 weeks for made to measure boots. Each pair is carefully assembled in Italy by an artisan boot maker – it truly is a process not worth rushing!

Question DO YOU SHIP OUTSIDE OF THE UK?
Answer

We only ship to customers in the UK and Ireland.

Question HOW MUCH IS THE DELIVERY?
Answer

The price for shipping is £20.

Question HOW DO I CUSTOMISE MY BOOTS?
Answer

Press on Customise on the product you want to purchase, fill out the form at the bottom of the page and someone from our dedicated team will get in touch with you as soon as possible.

Question THE BOOTS AREN'T IN MY SIZE?
Answer

Press on Customise on the product you want to purchase, fill out the form at the bottom of the page and someone from our dedicated team will get in touch with you as soon as possible.

Question HOW DO I TAKE CARE OF MY BOOTS?
Answer

To clean your boots prepare a mixture using water and two drops of lemon and, through a soft and carefully squeezed sponge, remove the dirt gently. When your boots are dry, apply the Fabbri cream, specific for our leather. DO NOT USE: Spray glue, saddle cream or soap, cream conditioning paraffin.